“CETRVID”, LLC (hereinafter referred to as CETRIVID) respects the privacy of its users and is fully committed to protecting their personal data. This privacy policy explains how we process information about individuals, including personal data in relation to the use of the pressureproparts.com website and services related to high-pressure equipment. Here you will find detailed information about what type of information we collect and why, what we do with it, and what are your rights.
The controller of your personal data is CETRIVID, to which your personal data has been submitted on the basis of a contractual or pre-contractual relationship, or whose Services you use or intend to use. You can see our contacts in the Contact information section.
By accessing or using this website or any of our services, you agree to this privacy policy and other terms published on our website. If you do not agree with these terms, you must leave this website and stop using our services.
1. How do we collect information about you?
To lawfully use your personal information under the requirements of the EU General Data Protection Regulation (GDPR), we rely on one or more of the following legal grounds: Consent, Contractual necessity, Legal obligations, Legitimate interests. When browsing our website https://pressureproparts.com, we may request personal information such as your name, phone number, and email address. We may also collect information about your internet use, such as the site you came from, your IP address, domain or browser type, the country of your internet service provider, content you viewed on our site, and search terms you used.
The website pressureproparts.com also uses cookies. A cookie is a text file that a server places on your device when you visit our site. A cookie does not personally identify our website visitors — it creates an anonymised dataset that helps us gather information about website visits, content quality, and other data that may help improve the site’s performance and user experience.
2. How do we use your personal information?
We take your privacy seriously and will only use your personal information to administer your account in accordance with our contractual obligations and to provide products and services you have requested from us. We use your personal data to:
- Process orders received via email or phone.
- Respond to customer service inquiries.
- Inform you about your order status.
- Issue invoices.
Where we have your consent, we may also inform you about promotional offers, new products and services, and industry news we believe may be of interest to you.
3. Legal basis for data processing
3.1. CETRIVID only collects and processes your personal data where we have a lawful basis. Legal grounds for the processing of your personal data vary depending on the specific group of data and the purposes for processing it. Note that we may be processing the same personal data for several purposes simultaneously and, respectively, on more than one legal ground.
3.1.1. Contract. Most of the time, the legal basis for processing your personal data is the contractual relationship between you (as the recipient of products or the user of Service) and CETRIVID, since we need certain information to conclude the contract and fulfil our obligations arising out of this contract.
3.1.2. Legal obligation. In some cases, CETRIVID processes personal data on the basis of legal obligations, imposed on us by applicable law, such as financial and tax reporting obligations, or if we have to respond to a legal process.
3.1.3. Legitimate interests. Processing of your personal data is necessary for pursuing the legitimate interests of CETRIVID or the legitimate interests of third parties, always ensuring that such processing shall not outweigh your rights and freedoms. For example, we may process your data for marketing purposes based on our legitimate interest in developing and improving our business. Other legitimate interests include maintaining Service to meet the needs of our users and clients, advertising to make our Service freely available for users, detecting and preventing fraud, abuse, security and technical issues with the Service, fulfilling obligations to our partners, enforcing legal claims, etc.
3.1.4. Consent. When you subscribe to our blog or newsletter, we will send you information, for example, our news, promotions or offers, based on your consent. Note that you have the right to withdraw your consent at any time and unsubscribe by using the unsubscribe link provided in the e-mail or by contacting us.
4. Duration of processing and data retention
SIA Cetrivid will process your personal data for as long as any of the above-mentioned legal basis for data processing exist. At the end of this period, SIA Cetrivid will delete your data.
5. Sharing personal information with third parties
5.1. To provide the Service and deliver the products, we work with third parties with whom we may share personal data. The categories of third-party recipients (controllers or processors) of personal data include delivery, insurance, hosting and server co-location service providers, communication and content delivery networks, data and cyber security service providers, billing and payment processing service providers, fraud detection and prevention service providers, web analytics, email distribution and monitoring service providers, session recording service, advertising and marketing service providers, IT, legal and financial advisors, courier and delivery services, among others (“Third-Party Service Providers”).
5.2. Third-Party Service Providers only receive the minimum amount of personal data as necessary for them to provide us the requested service. CETRIVID shares personal data only with such Third-Party Service Providers that have undertaken to comply with obligations set out in this Privacy Policy and applicable data protection laws.
5.3. In certain situations, we might have a legal obligation to share your information with third parties, if it is required by law or when information is requested by public authorities.
5.4. Personal data processed by CETRIVID may be transferred to Third-Party Service Providers that are located outside of European Union. In such cases, CETRIVID will only share personal data with such recipients that have undertaken to comply with the necessary data protection requirements and that are able to ensure an adequate level of protection or have provided adequate guarantees.
6. Your rights
6.1. You have the right to request access to, correction, amendment, deletion, transfer, or restriction of your personal data, to object to processing, and to data portability by contacting us via the contact details below. Before providing information, we may need to verify your identity and may ask for additional information.
6.2. If you believe that we have processed your personal data unlawfully, you have the right to submit a complaint to the contact information provided below, or to the respective data protection supervisory authority.
6.3. Provision of personal data is a requirement necessary to receive the Service and to enter into a contract with CETRIVID.
7. Changes to the privacy policy
7.1. CETRIVIDmay occasionally amend this Privacy Policy, for example, in cases when we introduce new services or new features. The amendments to this Privacy Policy enter into force and are applied from the moment they have been uploaded to this page.
7.2. Therefore, we encourage you to check this page from time to time. By continuing to use our Services or otherwise providing personal data to us, after the amendments to this policy have been implemented, you agree to the updated terms of the Privacy Policy.
8. Contact information
If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by using the contact details below:
“CETRIVID” LLCPārgaujas iela 10 - 40
Valmiera, Valmieras novads
LV-4201
info@cetrivid.com
+371 29699733